Terms and Conditions
These Terms & Conditions apply to all courses, services, digital products, and bookings made through www.theweldspace.co.uk.
By purchasing a course, booking a service, or accessing digital content from The Weld Space, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must not purchase or use our products or services.
These Terms were last updated on 30/12/2025 and apply only in the English language.
1. Information About Us
1.1 The Weld Space operates via www.theweldspace.co.uk and is part of RichCraft UK LTD, a private limited company registered in England and Wales.
Registered Address: Studio 1, Candlewick Lane, Alma Yard, Plymouth, PL4 0FF
Company Number: 12633712
2. Changes to These Terms
2.1 We may update these Terms from time to time to reflect changes in law, regulation, or how we operate.
2.2 The Terms in force at the time of purchase will apply to that booking or product.
3. Marketing & Communication
3.1 By contacting us, entering competitions, or booking a course, you agree to a soft opt-in, allowing us to contact you regarding your enquiry, courses, or related services.
3.2 You may opt out of marketing communications at any time by contacting us directly.
3.3 We do not sell or share your personal data with third parties.
4. Course Bookings & Payments
4.1 Payments for courses and welding classes are processed securely via Stripe Payments.
4.2 Once a booking has been made, we use Eventbrite to manage course administration, attendee numbers, and course communications.
4.3 You may receive course-related information and updates via Eventbrite email notifications, in addition to direct communication from The Weld Space.
5. Fair Booking Policy
Our Fair Booking Policy explains how bookings, cancellations, refunds, transfers, attendance, and course delivery work. As a small independent business, we do our best to be fair but we’re unable to offer complete freedom to change bookings. When you book a course, you’re responsible for attending on the agreed date, so please make sure the course works for you before booking or contact us.
Cancellations, Refunds & Course Changes
5.1 Refunds are not offered for course cancellations caused by events outside of our control. This policy applies at the time of booking. If possible, we will aim to offer reasonable and flexible alternatives, such as transferring your booking to a later date or an alternative course, subject to availability.
5.2 If you are unable to attend your booked course, you may request to transfer your booking to a later date or a different course. All transfers are subject to availability and are offered at our discretion. No less the 21 days before the course date.
5.3 Where a refund is approved, any refunded amount will be subject to a 20% administration fee, which covers payment processing and costs.
5.4 All requests for cancellations, refunds, or transfers must be made in writing and as soon as reasonably possible.
Course Delivery, Attendance & No-Shows
5.5 All courses require a minimum of three participants to run. Each course has a maximum of five places.
5.6 The Weld Space reserves the right to cancel, reschedule, or move a course if minimum attendance numbers are not met or if the course becomes unviable to deliver. Where reasonably possible, we will aim to notify you at least 14 days in advance, outlining the situation and available options.
5.7 If a course is cancelled by us, you will be offered the option of a transfer to a future suitable course date or a full refund.
5.8 Attendance is the responsibility of the participant. A “no-show” is defined as failure to attend the course on the booked date without prior agreement.
5.9 No-shows are not eligible for refunds or transfers. A new booking will be required to attend another course.
6. Events Outside Our Control
6.1 We are not liable for failure or delay caused by events beyond our reasonable control, including (but not limited to): workshop closure, tutor illness or injury, industrial action, extreme weather, pandemics, transport disruption, or utility outages.
7. Health & Safety:
7.1 Welding, Metalwork and activities completed at The Weld Space site are inherently dangerous activities. By booking a course, you accept full personal responsibility for any injury, illness, death or damage arising from participation.
7.2 You agree to follow tutor instructions and operate equipment as directed at all times.
7.3 The Weld Space, RichCraft UK LTD, and associated persons are not liable for damage to clothing, personal belongings, or personal wellbeing.
7.4 A risk assessment is available for viewing before or during any course.
8. Privacy
8.1 We respect your privacy and do not sell personal data.
9. Bench Hire Scheme
9.1 Bench hire is available only to previous course attendees and must be booked and paid for in advance.
9.2 Users must follow all workshop best practices, including PPE use, machine care, cleanliness, and ask the technician for help if need be.
9.3 Any damage caused through negligence must be paid for by the hirer.
9.4 Bench hire users are not covered by The Weld Space or RichCraft UK LTD insurance. Personal injury and public liability insurance are strongly recommended.
9.5 All health and safety responsibility lies solely with the hirer.
10. Materials, Tools & Storage
10.1 Materials or projects left after the hire period may be disposed of.
10.2 Tools left on site are left entirely at the owner’s risk.
10.3 Reasonable use of MIG gas and MMA electrodes is included. Excessive use will be charged.
10.4 TIG argon gas incurs an additional surcharge unless you provide your own.
11. Photography & Media
11.1 The Weld Space operates an opt-in policy for photography and video. Please inform your tutor if you do not wish to be featured.
12. Competitions
12.1 Competition rules will be stated clearly at the time of each competition.
12.2 Prizes are non-transferable and cannot be exchanged for cash.
12.3 Winners’ names may be published online.
13. Payment by Invoice
13.1 Invoice payments must be made on receipt.
13.2 Late payments may incur interest at 8% per annum, calculated daily.
14. Digital Products & Online Courses
14.1 Digital products and online courses provide immediate access upon purchase and are therefore non-refundable.
14.2 All digital content remains the intellectual property of RichCraft UK LTD / The Weld Space and may not be copied, shared, resold, or redistributed.
14.3 Account sharing is strictly prohibited. If account sharing is detected, access will be terminated without refund.
14.4 We reserve the right to suspend or terminate access if misuse is identified.